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Contact Us
We’d love to hear from you! Get in touch with our
team for any questions, support, or feedback.
GET IN TOUCH
We’re Here to Help
Whether you have a question about our products, need assistance with an order, or just want to say hello — our team is always happy to help.
Our Location
123 Fashion Street, Colombo 04, Sri Lanka
Phone
+94 11 234 5678
Mon – Fri, 9:00 AM – 6:00 PM
support@luggage.com
We’ll respond within 24 hours.
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: 10:00 AM – 4:00 PM
Send Us a Message
Fill out the form below and we’ll get back to you as soon as possible.
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Frequently Asked Questions
Find answers to the most common questions about our products, orders, shipping, and more.
How can I track my order?
Once your order has been shipped, we’ll send you a confirmation email with a tracking link. You can use this link to view your order’s delivery status.
What is your return policy?
We accept returns on eligible items within 7 days of delivery, provided the product is unused, undamaged, and in its original packaging. Please contact our support team to start a return.
Do you offer international shipping?
Yes, we offer international shipping to selected countries. Delivery times and shipping charges vary depending on the destination.
How can I contact customer support?
You can reach us by email at support@luggage.com or call +94 11 234 5678 during our business hours. Our team will be happy to assist you.
Are your products authentic?
Absolutely. All Luggage products are sourced and supplied through our authorized channels, with quality and authenticity carefully maintained.